$100 Diagnosis and Repair Parts-People has been specializing in Dell laptops for 20 years. We are a leading supplier of Dell replacement parts and stock all laptop repair parts needed to repair your Dell laptop. We are a trusted supplier to 1000s of schools, government agencies, military and repair shops worldwide. Send your laptop to the Dell Experts!
Most of our orders are from repeat customers. Parts-People began as a small company 20 years ago in an extra bedroom of my house. I had saved a small sum of money to purchase some computer parts and began selling them on eBay. After a few months I realized that people needed a place to go for Dell parts so I began building our website. Since we are located in Austin, Texas, where Dell.com was founded, I was able to set up a solid supply line with Dell. From the start, we focused on customer satisfaction and selling quality parts. We have grown a lot since 2002 but still and always the customer will come first. You will find that we go above and beyond with every order and offer free resources and support before and after the sale.
20 years in business
over 2 million Dell parts sold
Instructions on How to Install Rubber-Bumper-Spacer to Prevent Future Abrasion / Wear of Your Hard Drive Cable
The problem you experienced with your Hard Drive Cable is the result of abrasion caused by the base / bottom of the laptop rubbing against the cable. It happens because of a small design oversight by the manufacturer.
A repeat incident is easily prevented by placing a rubber-bumper-spacer in the exact spot indicated by an arrow pointing to that spot in the image below.
Dell made a specific part (Part # 1Y4GG) to address this issue, but those are not available. The Parts-People replacement part is functionally similar and should work well. http://ppci.me/i/4967
The replacement hard drive cable can be purchased at this link. http://ppci.me/i/10128
*Do note that replacing the base / bottom of the laptop will require a bit of patience because of friction when it comes into contact with the rubber-bumper-spacer. That's a good thing actually, because it means the spacer is functioning correctly in keeping the base from contacting and abrading the cable. Please call Parts-People should you have questions or difficulty.