Dell XPS 12 (9Q23) Keyboard Removal and Installation

Created by on February 3, 2014
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In this Dell laptop tutorial we are going to show you how to install and replace the Keyboard on your XPS 12 (9Q23) laptop. These installation instructions have be made into 17 easy to follow printable steps. We have also create a video tutorial that shows you how to install your XPS 12 (9Q23) Keyboard.

Before you begin

Please take the time read the following safety guidelines when working on static sensitive electrical components.
Dell repair manual service precautions

Tools needed for this laptop repair

  • 1 x small phillips head screwdriver
  • 1 x T5 Torx screwdriver
  • 1 x small plastic scribe
XPS 9Q23 Keyboard

Dell Laptop Replacement Parts Needed

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XPS 12 9Q23 Keyboard

Video tutorial repair manual



Installation and Removal Instructions
XPS 12 (9Q23) Keyboard

Open and remove the bottom door.

Step 1

  • Open and remove the bottom door.
  • Remove the screw (1 x M2 x 8mm).
Open and remove the bottom door.Remove the screw.
Remove the screws (10 x 2x3mm T5 torx).

Step 2

  • Remove the screws (10 x 2x3mm T5 torx).
  • Remove the bottom base.
Remove the screws (10 x 2x3mm T5 torx).Remove the bottom base.
Unplug the battery cable.

Step 3

  • Unplug the battery cable.
  • Remove the screws (8 x M2 x 3mm).
  • Remove the battery.
Unplug the battery cable.Remove the screws (8 x M2 x 3mm).Remove the battery.
Remove the plastic cover over the mSATA SSD and WLAN cards.

Step 4

  • Remove the plastic cover over the mSATA SSD and WLAN cards.
Remove the screw (2 x M2 x 3mm).

Step 5

  • Remove the screw (2 x M2 x 3mm).
  • Remove the mSATA Solid State Drive.
Remove the screw (2 x M2 x 3mm).Remove the mSATA Solid State Drive.
Unplug the antenna cables.

Step 6

  • Unplug the antenna cables.
  • Remove the screw (1 x M2 x 3mm).
  • Remove the wireless WLAN card.
Unplug the antenna cables.Remove the screw (1 x M2 x 3mm).Remove the wireless WLAN card.
Unplug & loosen the daughter board cable.

Step 7

  • Unplug & loosen the daughter board cable.
Unplug the CMOS battery.

Step 8

  • Unplug the CMOS battery.
  • Remove the CMOS battery.
Unplug the CMOS battery.Remove the CMOS battery.
Loosen the heatsink screws (cannot be removed).

Step 9

  • Loosen the heatsink screws (cannot be removed).
  • Remove the heatsink.
Loosen the heatsink screws (cannot be removed).Remove the heatsink.
Unplug the fan cable.

Step 10

  • Unplug the fan cable.
  • Remove the screws (2 x M2 x 3mm).
  • Remove the cooling fan.
Unplug the fan cable.Remove the screws (2 x M2 x 3mm).Remove the cooling fan.
Unplug the speaker cable.

Step 11

  • Unplug the speaker cable.
Remove the screws (2 x M2 x 3mm).

Step 12

  • Remove the screws (2 x M2 x 3mm).
  • Remove the circuit board.
Remove the screws (2 x M2 x 3mm).Remove the circuit board.
Unplug the motherboard cables.

Step 13

  • Unplug the motherboard cables.
  • Remove the motherboard screws (4 x M2 x 3mm).
Unplug the motherboard cables.Remove the motherboard screws (4 x M2 x 3mm).
Turn the motherboard over.

Step 14

  • Turn the motherboard over.
  • Unplug the keyboard cable.
  • Remove the motherboard.
Turn the motherboard over.Unplug the keyboard cable.
Remove the screw (1 x M2 x 2mm).

Step 15

  • Remove the screw (1 x M2 x 2mm).
  • Remove the WLAN bracket.
Remove the screw (1 x M2 x 2mm).Remove the WLAN bracket.
Remove the screws (2 x M2.5x2).

Step 16

  • Remove the screws (2 x M2.5x2).
  • Remove the mSATA SSD bracket.
Remove the screws (2 x M2.5x2).Remove the mSATA SSD bracket.
Remove the 24 keyboard screws (24 x M2x1.5mm).

Step 17

  • Remove the 24 keyboard screws (24 x M2x1.5mm).
  • Remove the keyboard.
Remove the 24 keyboard screws (24 x M2x1.5mm).Remove the keyboard.
XPS 9Q23 Keyboard

Dell Laptop Replacement Parts Needed

DIY Discount - Parts-People.com offers 5% off to all DO-IT-YOURSELFERS!
Use this coupon code to save 5% off these parts
DIYM514
XPS 12 9Q23 Keyboard

Topics: Dell XPS Repair Manuals Dell Laptop Repair Dell Repair Manuals Keyboard XPS 12 (9Q23)

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