Dell XPS 15 (9500) How-To Install & Replace Your Touchpad Palmrest Keyboard

By on November 27, 2023 · 5:54 pm
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In this Dell laptop tutorial we are going to show you how to install and replace the Touchpad Palmrest Keyboard on your XPS 15 (9500) laptop. These installation instructions have been made into 18 easy to follow printable steps. We have also created a video tutorial that shows you how to install your XPS 15 (9500) Touchpad Palmrest Keyboard.

Before you begin

Please take the time read the following safety guidelines when working on static sensitive electrical components.
Dell repair manual service precautions

Tools needed for this laptop repair

  • 1 x T5 Torx screwdriver
  • 1 x Phillips #0 screwdriver
  • 1 x small plastic scribe
XPS 9500 Touchpad Palmrest Keyboard

Dell Laptop Replacement Parts Needed

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XPS 15 9500 Touchpad Palmrest Keyboard

Video tutorial repair manual



Installation and Removal Instructions
XPS 15 (9500) Touchpad Palmrest Keyboard

Before you begin: If you need help at any point, you can always contact Parts-People Repair Department for help with your diagnosis or repair.

Step 1

Use a Torx Screwdriver to unscrew the

Step 2

Use a Torx Screwdriver to unscrew the ***THE REMAINING SCREWS AFTER THIS STEP WILL REQUIRE A PHILLIPS SCREWDRIVER.Use a Plastic Scribe to pry apart and remove the Bottom Base Cover.
Disconnect the Battery.

Step 3

Unscrew and remove the battery (4 x M2 x 4mm) (4 x

Step 4

Unscrew and remove the battery (4 x M2 x 4mm) (4 x Unscrew and remove the battery (4 x M2 x 4mm) (4 x
Unscrew and disconnect the Speakers (2 x

Step 5

Unscrew and disconnect the Speakers (2 x Unscrew and disconnect the Speakers (2 x Unscrew and disconnect the Speakers (2 x
Separate clips outwardly to release the RAM/Memory.

Step 6

  • Separate clips outwardly to release the RAM/Memory.
  • Gently slide out the RAM/Memory.
Separate clips outwardly to release the RAM/Memory.Gently slide out the RAM/Memory.
Unscrew and remove the SSD bracket (2 x M2 x 2mm).

Step 7

Unscrew and remove the SSD bracket (2 x M2 x 2mm).Gently slide out the M.2 NVMe SSD.Unscrew and remove the SSD bracket (2 x M2 x 2mm).
Unscrew and remove the I/O Board Shield (2 x M2 x 4mm).

Step 8

  • Unscrew and remove the I/O Board Shield (2 x M2 x 4mm).
Unscrew and remove the I/O Board Shield (2 x M2 x 4mm).Unscrew and remove the I/O Board Shield (2 x M2 x 4mm).
Unscrew and disconnect the Left Cooling Fan (1 x

Step 9

Unscrew and disconnect the Left Cooling Fan (1 x Remove the left cooling fan.Unscrew and disconnect the Left Cooling Fan (1 x
Unscrew and disconnect the Right Cooling Fan (2 x

Step 10

Unscrew and disconnect the Right Cooling Fan (2 x Remove the right cooling fan.Unscrew and disconnect the Right Cooling Fan (2 x
Unscrew and remove the Heatsink (4 X captive screws).

Step 11

  • Unscrew and remove the Heatsink (4 X captive screws).
Unscrew and remove the Heatsink (4 X captive screws).Unscrew and remove the Heatsink (4 X captive screws).
Unscrew and remove the WiFi bracket (1 X 1.6mm x 3mm).

Step 12

  • Unscrew and remove the WiFi bracket (1 X 1.6mm x 3mm).
  • Disconnect the antenna cables.
Unscrew and remove the WiFi bracket (1 X 1.6mm x 3mm).Disconnect the antenna cables.
Disconnect the I/O board cable.

Step 13

  • Disconnect the I/O board cable.
  • Unscrew and remove the USB-C bracket (1 x M2 x 4mm).
  • Unscrew and remove the I/O Circuit Board (1 x M2 x 4mm).
Disconnect the I/O board cable.Unscrew and remove the USB-C bracket (1 x M2 x 4mm).Unscrew and remove the I/O Circuit Board (1 x M2 x 4mm).Disconnect the I/O board cable.
Unscrew and remove the LCD cable bracket (3 X captive screws).

Step 14

  • Unscrew and remove the LCD cable bracket (3 X captive screws).
  • Disconnect and LCD cables.
  • Unscrew and disconnect the LCD cable holder (2 X 1.6mm x 3mm).
Unscrew and remove the LCD cable bracket (3 X captive screws).Disconnect and LCD cables.Unscrew and disconnect the LCD cable holder (2 X 1.6mm x 3mm).Unscrew and remove the LCD cable bracket (3 X captive screws).
Unscrew and remove the USB-C bracket (2 x M2 x 4mm).

Step 15

  • Unscrew and remove the USB-C bracket (2 x M2 x 4mm).
Unscrew and remove the USB-C bracket (2 x M2 x 4mm).Unscrew and remove the USB-C bracket (2 x M2 x 4mm).
Unscrew the left and right LCD hinges (8 X 2.5mm x 5.5mm).

Step 16

  • Unscrew the left and right LCD hinges (8 X 2.5mm x 5.5mm).
  • Separate the palmrest from the LCD Screen Assembly.
Unscrew the left and right LCD hinges (8 X 2.5mm x 5.5mm).Separate the palmrest from the LCD Screen Assembly.Unscrew the left and right LCD hinges (8 X 2.5mm x 5.5mm).Unscrew the left and right LCD hinges (8 X 2.5mm x 5.5mm).
Unclip the locking tabs then disconnect the motherboard cables.

Step 17

  • Unclip the locking tabs then disconnect the motherboard cables.
  • Unscrew and remove the Motherboard (2 x M2 x 4mm).
Unclip the locking tabs then disconnect the motherboard cables.Unscrew and remove the Motherboard (2 x Unclip the locking tabs then disconnect the motherboard cables.
The remaining piece is the Touchpad Palmrest Keyboard.

Step 18

XPS 9500 Touchpad Palmrest Keyboard

Dell Laptop Replacement Parts Needed

DIY Discount - Parts-People.com offers 5% off to all DO-IT-YOURSELFERS!
Use this coupon code to save 5% off these parts
DIYM514
XPS 15 9500 Touchpad Palmrest Keyboard

Topics: Dell XPS Repair Manuals Dell Laptop Repair Dell Repair Manuals Touchpad Palmrest Keyboard XPS 15 (9500)

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