About Parts-People & Company History

Parts-People began in May of 2002 as a part-time home-based business with a small inventory of liquidation parts for PCs and Laptops. After building a great reputation within the eBay community we started an online store to allow us to serve the growing number of businesses and individuals who can not make purchases on eBay. In 2003 we moved into our current retail location where we now are able to service Austin area customers as well as over the world wide web. Our 14,000 square foot facility located in North Austin, TX is open to the public and includes a complete laptop repair service department specializing exclusively in Dell laptops and notebook and a 2,000sqf retail showroom were you may browse refurbished laptops and laptop accessories. We have more than 800,000 satisfied customers over the last 22 years, here are some reviews from our customers.

Parts People Reviews

Family Business

We are truly a family-owned and operated business that is dedicated to making your online purchase experience awesome enough that you'll want to tell all your friends about us. If you are new to online ordering or have had unpleasant experiences in the past - rest assured that Parts-People is a different breed of business dedicated to providing excellent quality parts, shipped quickly, at reasonable prices, and the best customer service.

Parts & Services Offered

We specialize in Dell laptops exclusively. We stock over 500,000+ replacement Dell parts, refurbished laptops, and laptop accessories for your Dell. Shop online or come in. Every part that we sell undergoes thorough testing and is guaranteed to function perfectly; we also back it with a One (1) Year Limited Warranty

Dell Laptop Repair Service

We know Dell laptops!!! We not only sell replacement parts but also service them. Our service department has a team of laptop technicians specially trained to work exclusively on Dell notebooks. People ship their laptops to us from all over the world because we specialize in Dell laptops. Send your laptop in today.

Wholesale Lots

We buy large quantities of surplus parts at low prices and pass these savings. Get price breaks when you buy a quantity of one part:

5 or more = Save 5%
25+ or more = Save 15%
100+ or more Save 30%

Sign up to become a re-seller with us and save more.
866-816-5254 ext: 562

Reasons To Buy From
Parts People

1 Year Warranty

We include a 1-year warranty on every product we sell, including the used ones. Quality is key, and so we don't sell junk!
Dell Genuine OEM Parts

We stock only Dell genuine parts when applicable. This ensures you get the right parts the first time, and it is guaranteed compatible.
Superior Customer Service

You will be amazed by our customer service team. You can call and actually talk to a real person who really knows what they are talking about. We specialize only in Dell laptops, so we better know our stuff.
Safe Shopping Guarantee

We guarantee that your shopping experience is safe and private. That green bar at the top of the page shows that we have spared no expense with our website privacy encryption. In addition to our high-grade encryption, we have teamed up with Norton, the Antivirus company, to give you a Norton Safe Shop Guarantee. With your purchase you get 10,000 Identity Theft Protection. more Norton details
We Are Reliable & Trusted

Over the last 20 years, we have built trust in the Dell community. Even Dell tech support recommends us to their customers. People have found Parts People to be more reliable than purchasing replacement parts from Dell itself.
Here's why:

- No Back Order. Our website has a real-time inventory, which is always correct; you will not get a call stating that the part is on backorder.

- Same day shipping. Every order ships same day Mon-Fri before 4pm CST; not usually ships in 3-5 days or 3-5 weeks. We ship the same day period.

- We have the parts. We stock the parts that Dell no longer stocks. You can keep your Dell laptop going as long as you want to.

- Warranty, Support, Manuals, and Video tutorials are all supplied free of charge with your purchase.