We do our best to make part replacement tutorial instructions for every Dell Laptop model. We apologize if we ...
We do our best to make part replacement tutorial instructions for every Dell Laptop model. We apologize if we do not currently have a part replacement tutorial for your exact Dell Laptop Model. DIY tutorials can be found here
If you need help repairing your laptop, we have dedicated repair dept that can help here
If you log into your account and see your order status as “partially shipped” It means that our shipping d...
If you log into your account and see your order status as “partially shipped” It means that our shipping department has started pulling the items for your order but they have not yet generated the label yet. This is common for orders that have large number of parts, or single items that are large in dimension. Often times we will pack the box first and then make the label according to the DIMMS collected. Single items or small orders are easy for us to predict so those orders generally have the label generated first and the box packed second. Once a label is generated, the order status changes to “shipped”
Our credit card merchant requires this information as an extra verification step when processing transactions....
Our credit card merchant requires this information as an extra verification step when processing transactions. It helps to protect your information against fraud.
Our service tag tool scans Dell's database for an exact part number linked to your tag for a specific category...
Our service tag tool scans Dell's database for an exact part number linked to your tag for a specific category. Usually, Dell breaks everything down and lists LCD screen, surrounding plastics, and cables individually. They do not usually list a full assembly part number (a group of connected parts sold together). Because Dell list the components and not the assembly, our tool cannot find this number and tells you to confirm with us before purchasing. Please call us if you have any questions about ordering a display assembly and how it will differ from your original screen as there may be a difference in resolution or wifi connection that will affect your use of the system.
Recap: Complete screen assemblies in most cases are always compatible and will work without verifying but there's no guarantee it'll be exactly the same as your original screen(resolution, wi-fi connections, camera etc). You'll have to compare specs with your original system. Or a call us and we'll help!
No, this will render the system useless and you will have to replace your lid and your wireless card. The wifi...
No, this will render the system useless and you will have to replace your lid and your wireless card. The wifi antenna cables are small coaxial cables. The outer ring is one charge and the inner post is the opposite. By soldering, you connect the two negative and positive ends and ground out the connection rendering it unable to properly transmit. Every customer that we have spoken with who has soldered their antenna to their wireless card has needed to replace both of those parts to fix this mistake.
It is possible to have upwards of 5 different wireless cables that all perform different functions.
1) The...
It is possible to have upwards of 5 different wireless cables that all perform different functions.
1) The basic cables are connected to your WLAN card and provide basic wifi connection.
2) The next set of additional cables could be for the WWAN card that allows you to connect to the mobile broadband connect through a SIM card and your cellular provider.
3) The last cable could be either a bluetooth or a WiGig cable if it is blue. WiGig is very small and is used to connect with wireless docking stations.
4) If the 5th cable (or sometimes 3rd cable) is grey, then its a wireless signal booster cable and while advantageous, its not required for wifi signals to be received.
If you are worried about whether the part you received is correct for your system, please call a representative and we can help you determine compatibility and the best course of action.
Purchasing is the only department that has our vendor list, but we can say that we have a variety of sources w...
Purchasing is the only department that has our vendor list, but we can say that we have a variety of sources within the united states. There are occasions when we can obtain parts from Dell directly, this is usually when they deem a model at end of life or have overstock that they need to liquidate.
Some of our batteries are brand new and they would say so in the title and on our listings. If a battery is ge...
Some of our batteries are brand new and they would say so in the title and on our listings. If a battery is gently used or an open box item, it was put through quality control and testing to make sure that it has 85% health rating or better. We also still offer a one year warranty on gently used batteries. If the gently used item does not meet your needs, please let one of our representatives know so that we can find you a solution.
By default, all our motherboards are listed as refurbished. Occasionally we do get brand new boards from our v...
By default, all our motherboards are listed as refurbished. Occasionally we do get brand new boards from our vendors, but because those boards are not common our QA team puts a sticker on the outside of the package and enters them under the refurbished listing. If there is a specific part number you were hoping to get as brand new, please call us and a representative will go and physically check inventory under the part number you need.
Service tags do not directly list your motherboard part number. Instead they list a base assembly unit that in...
Service tags do not directly list your motherboard part number. Instead they list a base assembly unit that include multiple parts and lists your motherboard specs (processor, graphics type, etc). Our service tag tool is designed to grab these details and match them to our products. Dell does have a habit of releasing boards with the same specs under different part numbers. While we have verified that these boards are the same in spec, they do have different dell identifying numbers so we have made two separate listings.
We sell dell OEM parts, but we are not Dell directly. Dell does know that we exist as we are mentioned in thei...
We sell dell OEM parts, but we are not Dell directly. Dell does know that we exist as we are mentioned in their forums and they will refer customers to us when they do not have parts. We do not perform warranty work for Dell or have access to Dell credit/purchasing accounts.
We are unable to match prices from other companies. If you find this part with another vendor for a lower pric...
We are unable to match prices from other companies. If you find this part with another vendor for a lower price and this is the most important aspect, we encourage you to seek them out instead. we do have coupon codes on our site, and if these still do not put our parts in your price range, then we encourage you to seek an alternative vendor. Do keep in mind that part of what you're paying for is a year warranty and free tech support that comes with all our parts.
Our company spends a lot of resources putting our parts through quality control and testing. We also offer a f...
Our company spends a lot of resources putting our parts through quality control and testing. We also offer a full 1 year warranty on every part we sell. These are not attributes that eBay sellers often provide. We also make sure our company has a full customer support team to resolve any necessary issues. For us to offer Quality Assurance, Testing, Warranty, and Customer support, our prices are higher.
Our bulk shipper is located in Sweden. The packages are transported in bulk to the Swedish sort facility where...
Our bulk shipper is located in Sweden. The packages are transported in bulk to the Swedish sort facility where they are processed and then directed to their destination country. They are then delivered to the customs agency of the destination country where they continue processing. These packages are usually custom's lowest priority to process and you may experience delays here. After customs completes, your local post will deliver the item, NOT FedEx. Your local post is the only entity that provides customer support on these shipments.
Certain countries have known delays and take longer than 1 month to deliver. Some of the more notable ones are Colombia and South Africa. please be aware that the delivery time is purely an estimate and actual times may vary.
“economy shipping” means that our shipping team will pick the most economical method to mail out your orde...
“economy shipping” means that our shipping team will pick the most economical method to mail out your order. This could be through USPS or FedEx depending on what they choose. It does not have a guaranteed arrival date or a specified carrier. If you specifically want one of our carriers over the other, or you have a specific date that this package must arrive, please choose a different shipping option that meets your needs.
Our $45 box service includes a sturdy laptop box, specialized packing insert to suspend the laptop in the cent...
Our $45 box service includes a sturdy laptop box, specialized packing insert to suspend the laptop in the center and protect from impact, and a return shipping label that must be placed over the existing label on the box.
This service is optional and there is an opt out bubble on the bottom of the page that discusses this during the intake form. You are always welcome to decline this service and send your laptop to us directly, but the shipper of your choice would have to give you a quote for transit.
This box service is only for 1-way travel. If you spend $50 or more, we provide free GROUND shipping back to your location, but if you sent the laptop in and then decline repairs, you will be charged $20 for shipping even though you have purchased this box service.
You must fill out our repair intake form to generate a repair ID#. Without this repair ID#, we have no way to ...
You must fill out our repair intake form to generate a repair ID#. Without this repair ID#, we have no way to contact you or relate your account to your laptop.
There are two different labor fees, only one applies per repair—either your work order is classified as a general part install ($79, issue is obvious or direct, no problem solving required), or you will be classified as diagnostics and repair ($129, our technician has to troubleshoot your issues and determine all faulty parts).
If your motherboard is being repaired, total labor cost is $229.
All part costs are on top of these labor charges will be quoted to you after receiving your laptop and verifying which parts are necessary.
our technicians need full details on the issues that our parts are exhibiting so that they can be tested compl...
our technicians need full details on the issues that our parts are exhibiting so that they can be tested completely and accurately. After I document all your issues, I will send out our warranty procedure which requests that you send the part in for testing before we can issue a replacement. Shipping costs are shares by our company and our customers—customers pay to ship the item in, we pay to ship the replacement back. We will provide full testing details after our technicians complete their process. Bad parts will be replaced at no additional charge, good parts will be shipped back with some possible solutions to your issue
DIY coupon codes and price break coupon codes are always valid and can be found in our tutorials section or in...
DIY coupon codes and price break coupon codes are always valid and can be found in our tutorials section or in the links at the very bottom of our pages.
Holiday codes are only valid for limited times and are usually designated by the banners on our site.
This designation means that while we have found that this part belongs to your model, Dell created variation i...
This designation means that while we have found that this part belongs to your model, Dell created variation in specs and there may be other details necessary to confirm before you should purchase this item. If you are unsure, please call us and double check with a representatives. Some of the newer models have nuances in regards to confirming battery type or appropriate processor and heatsink combinations.
Note: If you want to guarantee the replacement part is compatible yourself, remove it from your laptop, find the part number and see if we have that exact part number in stock. The correct part number will usually start with D P/N: 0"XXXXX" (The exact part number is the 5 characters after the "0")
Many of Dell's parts are compatible on multiple systems. Once our service tag tool knows which system you have...
Many of Dell's parts are compatible on multiple systems. Once our service tag tool knows which system you have, it adjusts the title to include your model during searching. This may not be the default listing title though. So, while the title may change from the search results to the official invoice, your model is in the product description because that's where our service tag tool pulled the information from.
So many screens and so many part numbers! Which one do I need?
First thing to do when searching for a comp...
So many screens and so many part numbers! Which one do I need?
First thing to do when searching for a compatible replacement LCD screen is to find your screens Dell part number(ex. D p/n 0xxxx) located on the back of your lcd screen. If you don't want to remove your screen from your laptop then you can use our tool to help look up all part numbers that were originally shipped with your laptop Service Tag Parts Look-Up Tool
What screens are compatible with my laptop? Try to match your Dell part number. If we don't have the exact Dell part number of the screen from your laptop, then you will have to search for a compatible screen, which is identified buy matching your resolution(ex. WXGA, HD+) and other specs like touchscreen, to make sure you get the correct screen.
Reasons for different part numbers and choices: All the below specifications require different Dell part numbers(D p/n: 0xxxxx) and/or manufacturer part numbers.
Our screens are OEM Dell genuine screens with dell part numbers. because they are parts that Dell put through ...
Our screens are OEM Dell genuine screens with dell part numbers. because they are parts that Dell put through quality testing and requested specification, they have more longevity and less issue with being incompatible. they are also easier to find pertinent information on in the event that you need to replace it.
Brand New:
Brand New, Never Used and guaranteed to be in perfect condition. Still in original packaging if ap...
Brand New: Brand New, Never Used and guaranteed to be in perfect condition. Still in original packaging if applicable
Refurbished: In a like new condition. Items may have been previously used; have been thoroughly inspected, tested, and restored to full working condition. They may feature new housings or other new parts.
Grade A: New or Like New. This product guaranteed to be in perfect condition.
Grade B: Excellent condition. An item that may have been pulled from a working system that shows some sign of very minor wear, but often not noticeable; does not effect functionality.
Grade C: An item that may have been pulled from a working system; with obvious signs of wear, but does not effect functionality. These products are discounted to sell. LCD screens targeted for "Grade C" sale may show signs of obvious wear (scuffs, scratches, bad pixels, or/and light or dark discolored areas), but will NOT contain any lines or blocks of unusable areas- warranty does not cover any problems described.
Open Box: Brand new products that may have been returned and have been verified to be in excellent working condition but may show a small amount of wear. Products targeted for "open box" sale must pass a thorough examination and testing.
Working Pull: Item pulled from working system; may have been used for a short period of time, tested and verified to be in perfect working condition.
OEM is built by the original manufacturer and the quality is usually higher than the product built by a third ...
OEM is built by the original manufacturer and the quality is usually higher than the product built by a third party. When you buy a generic product it is not guranteed to function the exact same way because it was not regulated by Dell's quality assurance requirements or detailed specifications. Its important with batteries and power adapters to get OEM items as these items send electrical current through your computer, and doing that incorrectly can damage multiple components inside your system.
**Parts-People LCD Grading System**
--A-Grade: "Like New" or New Quality. Our grading system is exceeding...
**Parts-People LCD Grading System**
--A-Grade: "Like New" or New Quality. Our grading system is exceedingly thorough. If there is a slightest scratch or scuff we will down grade the part to a B-Grade. Implementing this highly intensive grading system ensures that you get the high quality part you have come to expect from us.
--B-Grade: Slightly Used -- Working Pull. Shows some signs of minor wear (scuffs, scratches, or/and very light discolored areas)that are not very obvious;does not effect functionality.
--C-Grade: Used -- Working Pull. Shows signs of obvious wear (scuffs, scratches, bad pixels, or/and light or dark discolored areas) that may slightly effect functionality. These screens will NOT contain any lines or blocks of unusable areas. These screens are discounted to sell. Warranty does not cover any problems described.
All of our electronic components go through a quality control inspection. Each component is first visually inspected for possible damage, followed by actual testing of the component to ensure you get a working part. All of our parts are guaranteed to work perfectly and are backed by a One (1) Year Limited Replacement Warranty. If the product fails within 365 days of the purchase date, then we will replace it at no charge to you.
**Parts-People Keyboard Grading System**
--A-Grade: "Like New" or New Quality. Our grading system is exceedingly thorough. If there is a slightest scratch or scuff we will down grade the part to a B-Grade. Implementing this highly intensive grading system ensures that you get the high quality part you have come to expect from us.
--B-Grade: Slightly Used -- Working Pull. Reconditioned. These keyboards may show some signs of previous use like shinny keys.
**Parts-People Shell Casing and Bottom Base Grading System**
--A-Grade: "Like New" or New Quality. Our grading system is exceedingly thorough. If there is a slightest scratch or scuff we will down grade the part to a B-Grade. Implementing this highly intensive grading system ensures that you get the high quality part you have come to expect from us.
--B-Grade: Appears new at first glance, but may have minor scuffs and scratches due to storage. Discounted 30% off.
International customers please be aware that you are responsible for additional taxes or duties that may be c...
International customers please be aware that you are responsible for additional taxes or duties that may be charged on top of the purchase price at the time of delivery.
Every part we sell is covered by a One (1) Year Limited Warranty. We test key component parts even if purchase...
Every part we sell is covered by a One (1) Year Limited Warranty. We test key component parts even if purchased from vendors who claim they have tested them. Even so there is occasion when parts do not work correctly.
We also make the RMA process almost painless getting you a working part as fast as we can.
Here is how we do this.
1) Upon receipt of your email/chat or phone call we will verify part compatibility and if needed, immediately process an RMA form using the same number as your original Order # or Invoice # (found in box).
2) This will ship same day when possible using the same type of shipping as was paid for with the original order. If you need to expedite shipping, we will need to charge the difference (otherwise we could end up paying out more for shipping than the part is worth).
3) We will also provide a return shipping label for returning the faulty part (ONLY ON ORDERS WITHIN THE US- International orders are not eligible for a return label) but only if the defective part being returned can be fixed or has greater value than cost for return.
4) Please package the return same as we sent it to you and include the RMA form that is sent out with the replacement part.
If you need further assistance, please contact us at:
Your RMA # is the same as your order id# or invoice number, so always refer to this number if calling or emailing.
After receipt and testing of the item, we will refund 100% of what was spent on the part and shipping, if the part tests bad. If the part tests good, there is a 15% restocking fee and shipping will not be refunded.
If you need further assistance, our phone number is 512-339-1990.
After receipt of your return we will refund 100% of what was spent on the part (only if replacement part is of equal or greater value). No shipping will be refunded. For more information please refer to our complete return/exchange policy here.
If you need further assistance, our phone number is 512-339-1990.
CCFL (Cold cathode fluorescent lamp) : The CCFL screen is the standard type for Laptops. Essentially there's a...
CCFL (Cold cathode fluorescent lamp) : The CCFL screen is the standard type for Laptops. Essentially there's a fluorescent tube in the display and a prism that diffuses the light.
LED (Light-emitting diode): LED screens don't need an inverter(though a couple Dell laptop models use something called a converter) to operate and they last a lot longer than CCFL. LED screens tend to be slimmer and use a lot less energy than CCFL. LED screens normally use different LCD video cables than one's used for a CCFL screens.
RETURN POLICY
30 Day Return or Exchange
You can return products within 30 days of the purchase date. All w...
RETURN POLICY 30 Day Return or Exchange
You can return products within 30 days of the purchase date. All working returns are subject to a 15% or $15 restocking fee; whichever is less.
You must contact us to request a return merchandise authorization (RMA) number to return any part/order.
Please notify us within 30 days of purchase date if you would like to return or exchange a product. The purchase date is the date on your invoice. We cannot accept return requests after 30 days of the purchase date. To return a product to Parts-People.com INC, contact us at 866-816-5254 to request a return merchandise authorization (RMA) number. You can also request your RMA via EMAIL or CHAT.
When returning a product, please include the following information: Your RMA packing list sent with your RMA email, if you have reordered a different item because you ordered the wrong part, include that invoice number on the RMA packing list, and a description of the items or item(s) you would like to return and a brief reason for return. Failure to include all information above will delay refund processing. Unfortunately, we cannot refund any shipping costs. Upon our receipt of the parcel, you will receive a refund within 10 business days unless otherwise notified by e-mail. Your bank may require additional time to process the refund. We can only issue a credit to the original credit card used to purchase.
Exchanges If you ordered the wrong part and you want to exchange it for another part: YOU MUST STILL CONTACT US FOR YOUR RMA first. You the customer must order the correct/new product prior to sending back the item you are returning for exchange/refund, the item must be in good working condition (it will be tested upon receipt), exchanges will be subject to a 15% or $15 restocking fee, unless the part you ordered to exchange is equal or greater to the price of the returned item, the RMA to EXCHANGE packing list issued with your RMA number MUST BE IN THE BOX with invoice number of new item purchased. If the new item purchased invoices number is not written or included on the invoice, the 15% or $15 restocking fee automatically applies, no shipping will refunded.
One (1) Year Limited Warranty
We have a product NO DOA guarantee for 1 Year or 365 days; if a product fails w...
One (1) Year Limited Warranty We have a product NO DOA guarantee for 1 Year or 365 days; if a product fails within 365 days of purchase we will replace it.
We guarantee that any product that you purchase from Parts-People.com will be in perfect working order, (unless otherwise specified) We TEST all parts prior to them entering our inventory and we stand by all product that we sell. We want all customers to be 100% satisfied.
If you have a warranty issue (your transaction is older than 60 days, but less than 1 year old), please contact us immediately so that we can provide you with the warranty return instructions and document your case.
Email a copy of your tax exempt form(s), multi jurisdictional form or resale certificate to info@parts-people....
Email a copy of your tax exempt form(s), multi jurisdictional form or resale certificate to info@parts-people.com and include the user name for your account. From there we will verify your certificate(s) and update your account to non-taxable status.
For more information and what states require tax exemption: here.
Unfortunately you will have to remove the inverter from the laptop to get the part number. For many of the lap...
Unfortunately you will have to remove the inverter from the laptop to get the part number. For many of the laptop screens, I've have seen up to 12 different inverters and inverter part numbers. The only way to make sure you get the correct inverter is to match the part number...or match it to the picture on our website.
When placing the order you will have to enter the billing address and the shipping address on our website. The...
When placing the order you will have to enter the billing address and the shipping address on our website. The address you enter there will be the address we use for shipping. Your PayPal address doesn't have to match the shipping address on our website.
Changing an address before the order ships can be done free of charge, simply give us a call and we will adjus...
Changing an address before the order ships can be done free of charge, simply give us a call and we will adjust the address. If the package has already shipped, you will still need to call us and we will contact the shipper.
If the the package shipped via FedEx or UPS they will charge a minimum redirect fee of $10 that we would have to re-bill you for. If the package was shipped via USPS, unfortunately USPS doesn't offer a "redirect" service and unfortunately we would have to wait until the returned back to us before we can reship it.
If a package cannot be retrieved due to an incorrect address, the order will have to be placed again and reshipped with the correct address.
On our website we list parts mostly by the Dell part number. If you can't find a part number on our website yo...
On our website we list parts mostly by the Dell part number. If you can't find a part number on our website you should first try by the description (m1330 motherboard). If that doesn't work or multiple part numbers come up you should use our advanced search field, here.
In the advanced search field, put your part number in the "search for multiple part numbers" field and check the "show out of stock items" box. this will allow you to see the part number even if they are out of stock.
You use this method for description searches also but it will bring up any parts that are associated with the word.
If the part you are looking for is out of stock, you can still click on it for the description and there you can add your name to an email notification list. Don't worry we will not and have never sold our customers email addresses, so you will not be spammed by doing this.
Unfortunately, after an order is placed the shipping method and speed cannot be changed.
If you would like...
Unfortunately, after an order is placed the shipping method and speed cannot be changed.
If you would like to change the shipping method or speed of the order you will have to contact a Parts-people representative so the order can be canceled via email at changes@parts-people.com, info@parts-people.com. You will then have to replace the order with the correct shipping method.
Keep in mind, sometimes we don't receive the emails on time, so the safest way to have an order canceled is by calling us at 512-339-1990 or 866-816-5254
Unfortunately, after an order is placed items cannot be added.
If you would like to add something to the o...
Unfortunately, after an order is placed items cannot be added.
If you would like to add something to the order you will have to contact a Parts-people representative via email at info@parts-people.com or our shipping department, changes@parts-people.com, so the order can be canceled. You will then have to replace the order with the correct parts you wanted to add.
Keep in mind, sometimes we don't receive the emails on time, so the safest way to have an order canceled is by calling us at 512-339-1990 or 866-816-5254
To return a part for a refund you need to complete the following steps
You MUST contact us to issue your Re...
To return a part for a refund you need to complete the following steps
You MUST contact us to issue your Return Merchandise Authorization (RMA) Number to return ANY PART or ORDER.
1) Make sure that it is within 30 days of the purchase date.
2) Include a copy of the RMA Packing list issued with your RMA email in the box and write a note part not needed.
3) Package the part in same box and packing as received and send to:
Parts-People.com, Inc.
Attn: Returns
2929 Longhorn Blvd Suite 101
Austin, TX 78758-7616
Your RMA # is the same as your order id# or invoice number, so always refer to this number if calling or emailing.
After receipt of your return we will refund 85% (15% restocking fee or $15, whichever is less) of what was spent on the part. No shipping will be refunded. Please allow 7-10 business days for you return to be processed. For more information please refer to our complete return policy here.
If you need further assistance, our phone number is 512-339-1990.
If you have just received your email with tracking info. It may take up to 10 hours for tracking information t...
If you have just received your email with tracking info. It may take up to 10 hours for tracking information to become available in the carrier's system (FEDEX, UPS, USPS).
FedEx and UPS usually have updated tracking information by the end of the day but, USPS will usually take 24 hours before the first update. After USPS gets updated, many times the package might not get scanned at one of the hubs. If this happens the tracking might fail to continue working from that point on.
USPS First Class Mail doesn't have a tracking number and cannot be tracked.
Contact us immediately. We will do all we can to help you get your part working - even if we have to ship a re...
Contact us immediately. We will do all we can to help you get your part working - even if we have to ship a replacement. We want you to be 100% satisfied with your purchase.
When you click on the part and view the details, the quantity in stock will be listed there. You can buy as ma...
When you click on the part and view the details, the quantity in stock will be listed there. You can buy as many as are available. We use a real time inventory system. This means that all quantities listed on our web site are 100% correct and up to date.
New items are added daily. If you are wondering when we might receive an out of stock contact us and we can add you to our automatic notification system.
We sell all of the above. Parts-People.com maintains a strict quality control system. Our parts are inspected ...
We sell all of the above. Parts-People.com maintains a strict quality control system. Our parts are inspected up to five times before shipment. All of the parts that we sell include a no-hassle 1 Year or 365 day replacement warranty.
We guarantee that we only sell the best top quality parts.
Our company sell new, used, and refurbished parts.
If a part is new or refurbished it will be stated in the listing. All other listings will be for used parts.
Used parts are sometimes broken into Grades ('A', 'B', 'C') and the description of grade explained within that product listing details.
If the listing does not describe or explain the condition of the part, this mean the part is A grade like new condition.
When you first enter the shop, you are assigned a shopping cart that holds your purchases. Whenever you see an...
When you first enter the shop, you are assigned a shopping cart that holds your purchases. Whenever you see an item that you want to purchase, you can add it to your cart by entering the number of items to add and clicking on the "Add To Cart" button for that item. You will then see the contents of your shopping cart, including the item(s) that you just added.
At any time, you can view or change the contents of your cart by clicking on the "View Cart" link at the top of the page. You can remove items from your cart by simply setting the quantity to 0 and updating your cart or by clicking the remove icon identified by the trash can.
When you have finished collecting items, you can click on the "Checkout" button located in the "View Cart" area, assuming that you are logged in. You will be given the chance to verify your purchase before proceeding to checkout.
If you are not logged in you will need to either create an account, or login in order to use the shopping cart.
There are two main errors that occur.
1. AVS Mismatch error - AVS stands for "Address Verification System"...
There are two main errors that occur.
1. AVS Mismatch error - AVS stands for "Address Verification System", this means that your billing address given at checkout does not match the billing address that is on file with your bank or credit card company. You need to edit your profile and change your billing address info. If you believe that your billing info is correct than you need to contact your bank and ensure that their records are correct.
2. Transaction Decline - Once again you will have to contact your bank to rectify this error.
All orders ship the same day we receive payment - Monday thru Friday. We must receive your payment before 4 p....
All orders ship the same day we receive payment - Monday thru Friday. We must receive your payment before 4 p.m. CST (Central Standard Time) to guarantee this will happen! Ground orders placed after 4pm (CST) will ship the following business day. Overnight orders we still ship out until 4:45pm (CST).
Because all ordering is done directly through our online store, you will need to browse to find the product(s)...
Because all ordering is done directly through our online store, you will need to browse to find the product(s) that you want and add them to your on-line shipping cart. Then click on the checkout link. You can then fill out your address information and choose your shipping and payment methods to complete the order. If you are having problems ordering, please do not hesitate to contact us.
Yes you can do this at anytime. Simply click the "View Account" button located on the top of each page and log...
Yes you can do this at anytime. Simply click the "View Account" button located on the top of each page and login using your a username and password if you supplied one. Otherwise you can receive your login information via email here.
Yes. Your account and checkout process is encrypted using 256bit encryption. You should see a lock shown on yo...
Yes. Your account and checkout process is encrypted using 256bit encryption. You should see a lock shown on your browser somewhere at the top or bottom of your screen. This means that the order is secure. In addition, we do not keep any credit card info on file.
How do I take advantage of FREE Economy Shipping?
1. Place at least $50 of eligible Parts-People.co...
How do I take advantage of FREE Economy Shipping?
1. Place at least $50 of eligible Parts-People.com products in your Shopping Cart.
2. Proceed to checkout.
3. Ship your items to a single U.S. address.
4. Select Free Economy Shipping as your shipping speed.
5. Place your order, and enjoy the free shipping!
Restrictions
If you qualify for FREE Economy Shipping but your order also contains one or more ineligible items, you'll be charged shipping fees for those ineligible items.
Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's eligibility for Free Economy Shipping.
Applies only to orders with at least $50 or more, excluding coupons and taxes, at the Parts-People.com Web site.
Applies to U.S. delivery addresses in the continental 48 states only; does not include Alaska and Hawaii.
No P.O. BOXES
Applies to APO/FPO addresses when using a United States ZIP Code only.
Weekend delivery cannot be requested. We use a variety of carriers to deliver orders, and some do not deliver on weekends.
May be used in conjunction with a coupon code. The qualifying amount is the total amount of the products purchased before the coupon code is applied.
You will not receive FREE Economy Shipping on your order if any items are canceled, bringing the total below $50.
Cannot be used for shipping complete laptop because they required large amounts of shipping insurance and signature authorization.
We reserve the right to change or discontinue FREE Economy Shipping at any time.
We offer all shipping methods by the following carriers to supported areas:
Domestic Shipping
...
We offer all shipping methods by the following carriers to supported areas:
Domestic Shipping -FedEx Overnight
-FedEx 2 Day Air
-FedEx Ground
-USPS First Class Mail
International Shipping -USPS International Express Mail
-FedEx International Economy
-FedEx International Priority
-FedEx International Mail Service (FIMS)
Shipping prices are calculated at checkout or click the calculate shipping button on each item/product page.
FREE Economy Shipping - on orders OVER $50
If you want to take advantage of our FREE Economy Ship...
FREE Economy Shipping - on orders OVER $50
If you want to take advantage of our FREE Economy Shipping you must place at least $50 of eligible Parts-People.com products in your Shopping Cart. Ship your items to a single U.S. address in the lower 48 states. Select Free FedEx Standard Shipping as your shipping speed at checkout. (some restrictions apply)View Details
Flat $5.00 Economy Shipping - on all orders UNDER $50
You will be eligible to take advantage of our flat $5.00 Economy Shipping when you place an order that is less than $50 and you are shipping to a single U.S. address in the lower 48 states.
Flat $2.99 USPS First Class Mail Some products are eligible for flat $2.99 first class shipping, and they are marked appropriately. Eligible products are items that weight less than 8 ounces and can ship in a 2 x 2 x 6 small box and total package weight cannot exceed 16 ounces. The shipping speeds vary for these items. They still ship the same day, however transit / delivery times may take up to 10 business days or 2 weeks. Most are delivered within 5 business days.
How much we charge for shipping? The shipping prices are pulled directly from the carrier's web site, based on the weight of the product(s) and your shipping address. We do not add anything to the shipping prices.
How to Calculate Shipping Prices: We have real time shipping rates based on the weight of the product(s) you are purchasing and the address they are being shipped to. Once you have the product(s) you wish to purchase in your shopping cart, press calculate shipping and enter your zip code and click "Calculate".
Calculated Shipping: -Add items you would like to purchase to your shopping cart
-Click calculated shipping
-Choose your country and enter your zip code / postal code
-To purchase, close calculate window, and click checkout.
We ship through the following carriers: USPS and FEDEX
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