Our credit card merchant requires this information as an extra verification step when processing transactions....
Our credit card merchant requires this information as an extra verification step when processing transactions. It helps to protect your information against fraud.
Our service tag tool scans Dell's database for an exact part number linked to your tag for a specific category...
Our service tag tool scans Dell's database for an exact part number linked to your tag for a specific category. Usually, Dell breaks everything down and lists LCD screen, surrounding plastics, and cables individually. They do not usually list a full assembly part number (a group of connected parts sold together). Because Dell list the components and not the assembly, our tool cannot find this number and tells you to confirm with us before purchasing. Please call us if you have any questions about ordering a display assembly and how it will differ from your original screen as there may be a difference in resolution or wifi connection that will affect your use of the system.
Recap: Complete screen assemblies in most cases are always compatible and will work without verifying but there's no guarantee it'll be exactly the same as your original screen(resolution, wi-fi connections, camera etc). You'll have to compare specs with your original system. Or a call us and we'll help!
No, this will render the system useless and you will have to replace your lid and your wireless card. The wifi...
No, this will render the system useless and you will have to replace your lid and your wireless card. The wifi antenna cables are small coaxial cables. The outer ring is one charge and the inner post is the opposite. By soldering, you connect the two negative and positive ends and ground out the connection rendering it unable to properly transmit. Every customer that we have spoken with who has soldered their antenna to their wireless card has needed to replace both of those parts to fix this mistake.
It is possible to have upwards of 5 different wireless cables that all perform different functions.
1) The...
It is possible to have upwards of 5 different wireless cables that all perform different functions.
1) The basic cables are connected to your WLAN card and provide basic wifi connection.
2) The next set of additional cables could be for the WWAN card that allows you to connect to the mobile broadband connect through a SIM card and your cellular provider.
3) The last cable could be either a bluetooth or a WiGig cable if it is blue. WiGig is very small and is used to connect with wireless docking stations.
4) If the 5th cable (or sometimes 3rd cable) is grey, then its a wireless signal booster cable and while advantageous, its not required for wifi signals to be received.
If you are worried about whether the part you received is correct for your system, please call a representative and we can help you determine compatibility and the best course of action.
Purchasing is the only department that has our vendor list, but we can say that we have a variety of sources w...
Purchasing is the only department that has our vendor list, but we can say that we have a variety of sources within the united states. There are occasions when we can obtain parts from Dell directly, this is usually when they deem a model at end of life or have overstock that they need to liquidate.
Some of our batteries are brand new and they would say so in the title and on our listings. If a battery is ge...
Some of our batteries are brand new and they would say so in the title and on our listings. If a battery is gently used or an open box item, it was put through quality control and testing to make sure that it has 85% health rating or better. We also still offer a one year warranty on gently used batteries. If the gently used item does not meet your needs, please let one of our representatives know so that we can find you a solution.
By default, all our motherboards are listed as refurbished. Occasionally we do get brand new boards from our v...
By default, all our motherboards are listed as refurbished. Occasionally we do get brand new boards from our vendors, but because those boards are not common our QA team puts a sticker on the outside of the package and enters them under the refurbished listing. If there is a specific part number you were hoping to get as brand new, please call us and a representative will go and physically check inventory under the part number you need.
Service tags do not directly list your motherboard part number. Instead they list a base assembly unit that in...
Service tags do not directly list your motherboard part number. Instead they list a base assembly unit that include multiple parts and lists your motherboard specs (processor, graphics type, etc). Our service tag tool is designed to grab these details and match them to our products. Dell does have a habit of releasing boards with the same specs under different part numbers. While we have verified that these boards are the same in spec, they do have different dell identifying numbers so we have made two separate listings.
We sell dell OEM parts, but we are not Dell directly. Dell does know that we exist as we are mentioned in thei...
We sell dell OEM parts, but we are not Dell directly. Dell does know that we exist as we are mentioned in their forums and they will refer customers to us when they do not have parts. We do not perform warranty work for Dell or have access to Dell credit/purchasing accounts.
We are unable to match prices from other companies. If you find this part with another vendor for a lower pric...
We are unable to match prices from other companies. If you find this part with another vendor for a lower price and this is the most important aspect, we encourage you to seek them out instead. we do have coupon codes on our site, and if these still do not put our parts in your price range, then we encourage you to seek an alternative vendor. Do keep in mind that part of what you're paying for is a year warranty and free tech support that comes with all our parts.
Our company spends a lot of resources putting our parts through quality control and testing. We also offer a f...
Our company spends a lot of resources putting our parts through quality control and testing. We also offer a full 1 year warranty on every part we sell. These are not attributes that eBay sellers often provide. We also make sure our company has a full customer support team to resolve any necessary issues. For us to offer Quality Assurance, Testing, Warranty, and Customer support, our prices are higher.
Our $45 box service includes a sturdy laptop box, specialized packing insert to suspend the laptop in the cent...
Our $45 box service includes a sturdy laptop box, specialized packing insert to suspend the laptop in the center and protect from impact, and a return shipping label that must be placed over the existing label on the box.
This service is optional and there is an opt out bubble on the bottom of the page that discusses this during the intake form. You are always welcome to decline this service and send your laptop to us directly, but the shipper of your choice would have to give you a quote for transit.
This box service is only for 1-way travel. If you spend $50 or more, we provide free GROUND shipping back to your location, but if you sent the laptop in and then decline repairs, you will be charged $20 for shipping even though you have purchased this box service.
You must fill out our repair intake form to generate a repair ID#. Without this repair ID#, we have no way to ...
You must fill out our repair intake form to generate a repair ID#. Without this repair ID#, we have no way to contact you or relate your account to your laptop.
There are two different labor fees, only one applies per repair—either your work order is classified as a general part install ($79, issue is obvious or direct, no problem solving required), or you will be classified as diagnostics and repair ($129, our technician has to troubleshoot your issues and determine all faulty parts).
If your motherboard is being repaired, total labor cost is $229.
All part costs are on top of these labor charges will be quoted to you after receiving your laptop and verifying which parts are necessary.
DIY coupon codes and price break coupon codes are always valid and can be found in our tutorials section or in...
DIY coupon codes and price break coupon codes are always valid and can be found in our tutorials section or in the links at the very bottom of our pages.
Holiday codes are only valid for limited times and are usually designated by the banners on our site.
This designation means that while we have found that this part belongs to your model, Dell created variation i...
This designation means that while we have found that this part belongs to your model, Dell created variation in specs and there may be other details necessary to confirm before you should purchase this item. If you are unsure, please call us and double check with a representatives. Some of the newer models have nuances in regards to confirming battery type or appropriate processor and heatsink combinations.
Note: If you want to guarantee the replacement part is compatible yourself, remove it from your laptop, find the part number and see if we have that exact part number in stock. The correct part number will usually start with D P/N: 0"XXXXX" (The exact part number is the 5 characters after the "0")
Many of Dell's parts are compatible on multiple systems. Once our service tag tool knows which system you have...
Many of Dell's parts are compatible on multiple systems. Once our service tag tool knows which system you have, it adjusts the title to include your model during searching. This may not be the default listing title though. So, while the title may change from the search results to the official invoice, your model is in the product description because that's where our service tag tool pulled the information from.
So many screens and so many part numbers! Which one do I need?
First thing to do when searching for a comp...
So many screens and so many part numbers! Which one do I need?
First thing to do when searching for a compatible replacement LCD screen is to find your screens Dell part number(ex. D p/n 0xxxx) located on the back of your lcd screen. If you don't want to remove your screen from your laptop then you can use our tool to help look up all part numbers that were originally shipped with your laptop Service Tag Parts Look-Up Tool
What screens are compatible with my laptop? Try to match your Dell part number. If we don't have the exact Dell part number of the screen from your laptop, then you will have to search for a compatible screen, which is identified buy matching your resolution(ex. WXGA, HD+) and other specs like touchscreen, to make sure you get the correct screen.
Reasons for different part numbers and choices: All the below specifications require different Dell part numbers(D p/n: 0xxxxx) and/or manufacturer part numbers.
Our screens are OEM Dell genuine screens with dell part numbers. because they are parts that Dell put through ...
Our screens are OEM Dell genuine screens with dell part numbers. because they are parts that Dell put through quality testing and requested specification, they have more longevity and less issue with being incompatible. they are also easier to find pertinent information on in the event that you need to replace it.
OEM is built by the original manufacturer and the quality is usually higher than the product built by a third ...
OEM is built by the original manufacturer and the quality is usually higher than the product built by a third party. When you buy a generic product it is not guranteed to function the exact same way because it was not regulated by Dell's quality assurance requirements or detailed specifications. Its important with batteries and power adapters to get OEM items as these items send electrical current through your computer, and doing that incorrectly can damage multiple components inside your system.
**Parts-People LCD Grading System**
--A-Grade: "Like New" or New Quality. Our grading system is exceeding...
**Parts-People LCD Grading System**
--A-Grade: "Like New" or New Quality. Our grading system is exceedingly thorough. If there is a slightest scratch or scuff we will down grade the part to a B-Grade. Implementing this highly intensive grading system ensures that you get the high quality part you have come to expect from us.
--B-Grade: Slightly Used -- Working Pull. Shows some signs of minor wear (scuffs, scratches, or/and very light discolored areas)that are not very obvious;does not effect functionality.
--C-Grade: Used -- Working Pull. Shows signs of obvious wear (scuffs, scratches, bad pixels, or/and light or dark discolored areas) that may slightly effect functionality. These screens will NOT contain any lines or blocks of unusable areas. These screens are discounted to sell. Warranty does not cover any problems described.
All of our electronic components go through a quality control inspection. Each component is first visually inspected for possible damage, followed by actual testing of the component to ensure you get a working part. All of our parts are guaranteed to work perfectly and are backed by a One (1) Year Limited Replacement Warranty. If the product fails within 365 days of the purchase date, then we will replace it at no charge to you.
**Parts-People Keyboard Grading System**
--A-Grade: "Like New" or New Quality. Our grading system is exceedingly thorough. If there is a slightest scratch or scuff we will down grade the part to a B-Grade. Implementing this highly intensive grading system ensures that you get the high quality part you have come to expect from us.
--B-Grade: Slightly Used -- Working Pull. Reconditioned. These keyboards may show some signs of previous use like shinny keys.
**Parts-People Shell Casing and Bottom Base Grading System**
--A-Grade: "Like New" or New Quality. Our grading system is exceedingly thorough. If there is a slightest scratch or scuff we will down grade the part to a B-Grade. Implementing this highly intensive grading system ensures that you get the high quality part you have come to expect from us.
--B-Grade: Appears new at first glance, but may have minor scuffs and scratches due to storage. Discounted 30% off.
CCFL (Cold cathode fluorescent lamp) : The CCFL screen is the standard type for Laptops. Essentially there's a...
CCFL (Cold cathode fluorescent lamp) : The CCFL screen is the standard type for Laptops. Essentially there's a fluorescent tube in the display and a prism that diffuses the light.
LED (Light-emitting diode): LED screens don't need an inverter(though a couple Dell laptop models use something called a converter) to operate and they last a lot longer than CCFL. LED screens tend to be slimmer and use a lot less energy than CCFL. LED screens normally use different LCD video cables than one's used for a CCFL screens.
Email a copy of your tax exempt form(s), multi jurisdictional form or resale certificate to info@parts-people....
Email a copy of your tax exempt form(s), multi jurisdictional form or resale certificate to info@parts-people.com and include the user name for your account. From there we will verify your certificate(s) and update your account to non-taxable status.
For more information and what states require tax exemption: here.
Unfortunately you will have to remove the inverter from the laptop to get the part number. For many of the lap...
Unfortunately you will have to remove the inverter from the laptop to get the part number. For many of the laptop screens, I've have seen up to 12 different inverters and inverter part numbers. The only way to make sure you get the correct inverter is to match the part number...or match it to the picture on our website.
On our website we list parts mostly by the Dell part number. If you can't find a part number on our website yo...
On our website we list parts mostly by the Dell part number. If you can't find a part number on our website you should first try by the description (m1330 motherboard). If that doesn't work or multiple part numbers come up you should use our advanced search field, here.
In the advanced search field, put your part number in the "search for multiple part numbers" field and check the "show out of stock items" box. this will allow you to see the part number even if they are out of stock.
You use this method for description searches also but it will bring up any parts that are associated with the word.
If the part you are looking for is out of stock, you can still click on it for the description and there you can add your name to an email notification list. Don't worry we will not and have never sold our customers email addresses, so you will not be spammed by doing this.
Unfortunately, after an order is placed items cannot be added.
If you would like to add something to the o...
Unfortunately, after an order is placed items cannot be added.
If you would like to add something to the order you will have to contact a Parts-people representative via email at info@parts-people.com or our shipping department, changes@parts-people.com, so the order can be canceled. You will then have to replace the order with the correct parts you wanted to add.
Keep in mind, sometimes we don't receive the emails on time, so the safest way to have an order canceled is by calling us at 512-339-1990 or 866-816-5254
When you click on the part and view the details, the quantity in stock will be listed there. You can buy as ma...
When you click on the part and view the details, the quantity in stock will be listed there. You can buy as many as are available. We use a real time inventory system. This means that all quantities listed on our web site are 100% correct and up to date.
New items are added daily. If you are wondering when we might receive an out of stock contact us and we can add you to our automatic notification system.
We sell all of the above. Parts-People.com maintains a strict quality control system. Our parts are inspected ...
We sell all of the above. Parts-People.com maintains a strict quality control system. Our parts are inspected up to five times before shipment. All of the parts that we sell include a no-hassle 1 Year or 365 day replacement warranty.
We guarantee that we only sell the best top quality parts.
Our company sell new, used, and refurbished parts.
If a part is new or refurbished it will be stated in the listing. All other listings will be for used parts.
Used parts are sometimes broken into Grades ('A', 'B', 'C') and the description of grade explained within that product listing details.
If the listing does not describe or explain the condition of the part, this mean the part is A grade like new condition.
When you first enter the shop, you are assigned a shopping cart that holds your purchases. Whenever you see an...
When you first enter the shop, you are assigned a shopping cart that holds your purchases. Whenever you see an item that you want to purchase, you can add it to your cart by entering the number of items to add and clicking on the "Add To Cart" button for that item. You will then see the contents of your shopping cart, including the item(s) that you just added.
At any time, you can view or change the contents of your cart by clicking on the "View Cart" link at the top of the page. You can remove items from your cart by simply setting the quantity to 0 and updating your cart or by clicking the remove icon identified by the trash can.
When you have finished collecting items, you can click on the "Checkout" button located in the "View Cart" area, assuming that you are logged in. You will be given the chance to verify your purchase before proceeding to checkout.
If you are not logged in you will need to either create an account, or login in order to use the shopping cart.
There are two main errors that occur.
1. AVS Mismatch error - AVS stands for "Address Verification System"...
There are two main errors that occur.
1. AVS Mismatch error - AVS stands for "Address Verification System", this means that your billing address given at checkout does not match the billing address that is on file with your bank or credit card company. You need to edit your profile and change your billing address info. If you believe that your billing info is correct than you need to contact your bank and ensure that their records are correct.
2. Transaction Decline - Once again you will have to contact your bank to rectify this error.
Because all ordering is done directly through our online store, you will need to browse to find the product(s)...
Because all ordering is done directly through our online store, you will need to browse to find the product(s) that you want and add them to your on-line shipping cart. Then click on the checkout link. You can then fill out your address information and choose your shipping and payment methods to complete the order. If you are having problems ordering, please do not hesitate to contact us.
Yes. Your account and checkout process is encrypted using 256bit encryption. You should see a lock shown on yo...
Yes. Your account and checkout process is encrypted using 256bit encryption. You should see a lock shown on your browser somewhere at the top or bottom of your screen. This means that the order is secure. In addition, we do not keep any credit card info on file.
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